BeamMaster - Customer Satisfaction Evaluation

Rate your satisfaction on the below topics relative to mechanical installation *

Not satisfiedSomewhat dissatisfiedNeutralSomewhat satisfiedFully satisfiedN/A
All required information was transmitted before installation to get fully prepared
The AGT employees were helpful and polite
The AGT employees were well prepared and qualified for the required work
The quality of the mechanical installation is as expected
The time required for the installation was as expected
Quality of the final visual look of the equipment
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Rate your satisfaction on the below topics concerning the commissioning *

Not satisfiedSomewhat dissatisfiedNeutralSomewhat satisfiedFully satisfiedN/A
The AGT employees were helpful and polite
The AGT employees were qualified for the required work
The time required for the commissioning was as expected
All questions were answered by AGT team
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Rate your satisfaction on the below topics concerning the training and support *

Not satisfiedSomewhat dissatisfiedNeutralSomewhat satisfiedFully satisfiedN/A
The training pace was good to ensure a good learning curve
The time allowed for the training was adequate
The employees acted with professionalisme
AGT employees were qualified for the required training
I feel my personel is qualified to operate the system
I feel my personel has received proper training to operate the system
It is easy to contact AGT and obtain support
I am obtaining prompt support when I need it (fast answers, feedback, etc.)
I am happy with the quality of support I am receiving from AGT
The spare part list suggested by AGT is complete
The maintenance of the equipment is easy and fast
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Rate your satisfaction on the below topics concerning the production *

Not satisfiedSomewhat dissatisfiedNeutralSomewhat satisfiedFully satisfiedN/A
The system is running efficiently on a daily basis
The system is highly productive
The percentage of time the system is running is as expected
The system is reliable
The system is easy to operate

Do you intend to deal with AGT again? *

Our strengths:

Aspects to be improved:

General comment

Would you recommend AGT? *